Frequently Asked Questions
Everything you need to know about bringing Homeford into your space.
What is the typical shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days. Large furniture items may require scheduled freight delivery.
Do you offer international shipping?
Currently, Homeford ships to the contiguous United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status by logging into your Homeford account.
Are your materials sustainably sourced?
Homeford is committed to quality and ethics. Many of our wooden pieces are FSC-certified, and we prioritize partnerships with manufacturers who utilize eco-friendly production methods.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.